Is Shopify down?

Live status of Shopify, checked every minute by Hyperping from Virginia, Frankfurt and Singapore, with response times and 90 days of history.

Checking Shopify…

Loading our latest checks.

Uptime, 90 days
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Average response, 24 h
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Checked URL
www.shopify.com

Response times fill in over the first hours of checks.

Uptime, last 90 days

When Shopify fails

Shopify runs millions of online stores. Storefronts, checkout, the admin or the APIs can fail separately, and Shopify reports each on its status page.

We check shopify.com. A store on Shopify can fail while it loads: the official page lists storefronts and checkout separately.

If Shopify is not working for you

  1. Open shopify.com on another network, such as mobile data. If it works there, the problem is your connection, your DNS or your VPN.
  2. Update or restart the app, then sign out and back in.
  3. Look for an incident on one feature on shopifystatus.com.

Is another service down?

Questions about Shopify outages.

Is Shopify down right now?

The status at the top of this page comes from Hyperping checks of Shopify, run every minute and refreshed on the page every 60 seconds. Green means the latest checks succeeded; red means they are failing, confirmed from several regions.

How do you check Shopify?

We send an HTTP request to www.shopify.com every minute, in turn from Virginia, Frankfurt and Singapore, and count a successful response as up. When a check fails, other regions check again before Shopify counts as down. We check shopify.com. A store on Shopify can fail while it loads: the official page lists storefronts and checkout separately.

Shopify is up here but not working for me. Why?

An outage can be partial: one feature, one app, one country or one internet provider, and our checks see Shopify from data centers. Try another network such as mobile data, update or restart the app, and check the official status page for an incident on one feature.

Does Shopify have an official status page?

Yes, shopifystatus.com. Shopify's team updates it by hand, so it can lag behind the start of an outage; our checks run every minute whatever it says.

Can I get alerted when Shopify goes down?

Yes. Create a free Hyperping account and add www.shopify.com as a monitor: you are alerted by email, Slack or your other channels within a minute of a failure. The free plan includes 20 monitors, enough for your own site and the services it depends on.