Is Proton Mail down?

Live status of Proton Mail: we monitor 2 of its services (Proton Mail web app and Proton API) every minute by Hyperping from Virginia, Frankfurt and Singapore, with response times and 90 days of history.

Checking Proton Mail…

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What we monitor 2 Proton Mail services, every minute

Uptime24 h avg
  • Proton Mail web appmail.proton.meMail in the browser……
  • Proton APImail.proton.meThe backend the Proton Mail apps talk to……
Uptime, 90 days
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Services up
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Proton Mail web app, 24 h avg
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Response times fill in over the first hours of checks.

Uptime, last 90 days

Recent Proton Mail incidents on status.proton.me

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When Proton Mail fails

Proton Mail is Proton's end-to-end encrypted email, alongside Drive, VPN, Pass and Calendar. Mail delivery, the apps or one product can fail on their own, and Proton reports each on its status page.

If Proton Mail is not working for you

  1. Find what fails for you among the services we monitor above. If that service is green, the problem is likely on your side: try the next steps.
  2. Open proton.me on another network, such as mobile data. If it works there, the problem is your connection, your DNS or your VPN.
  3. Update or restart the app, then sign out and back in.
  4. Look for an incident on one feature on status.proton.me.

Is another service down?

Questions about Proton Mail outages.

Is Proton Mail down right now?

The status at the top of this page comes from Hyperping checks of Proton Mail, run every minute and refreshed on the page every 60 seconds. Green means the latest checks succeeded; red means they are failing, confirmed from several regions.

How do you check Proton Mail?

We monitor 2 Proton Mail services every minute, in turn from Virginia, Frankfurt and Singapore: Proton Mail web app (mail.proton.me, up on a successful response) and Proton API (mail.proton.me, up on a successful response). When a check fails, other regions check again before that service counts as down. Proton Mail counts as down when all of them are, and as partly down when only some are.

Proton Mail is up here but not working for me. Why?

An outage can be partial: one feature, one app, one country or one internet provider, and our checks see Proton Mail from data centers. Try another network such as mobile data, update or restart the app, and check the official status page for an incident on one feature.

Does Proton Mail have an official status page?

Yes, status.proton.me. Proton Mail's team updates it by hand, so it can lag behind the start of an outage; our checks run every minute whatever it says.

Can I get alerted when Proton Mail goes down?

Yes. Create a free Hyperping account and add mail.proton.me as a monitor: you are alerted by email, Slack or your other channels within a minute of a failure. The free plan includes 20 monitors, enough for your own site and the services it depends on.