Is Chase down?

The status at the top of this page comes from Hyperping checks of Chase, run every minute and refreshed on the page every 60 seconds. Green means the latest checks succeeded; red means they are failing, confirmed from several regions.

We monitor 2 Chase services every minute, in turn from Virginia, Frankfurt and Singapore: Online banking sign-in (secure.chase.com, up on a successful response) and Website (www.chase.com, up on a successful response). When a check fails, other regions check again before that service counts as down. Chase counts as down when all of them are, and as partly down when only some are.

An outage can be partial: one feature, one app, one country or one internet provider, and our checks see Chase from data centers. Try another network such as mobile data, update or restart the app, and check the official status page for an incident on one feature.

No. Chase has no public status page; it answers customers on the ChaseSupport account on X. Our checks are a way to see whether Chase answers right now.

Yes. Create a free Hyperping account and add secure.chase.com as a monitor: you are alerted by email, Slack or your other channels within a minute of a failure. The free plan includes 20 monitors, enough for your own site and the services it depends on.