Uptime

The percentage of time a system or service is operational and accessible to users.

Uptime is a measure of system reliability expressed as the percentage of time a service is available and functioning correctly. It is the inverse of downtime: a service with 99.9% uptime experiences 0.1% downtime, which translates to about 8.77 hours per year.

Uptime is the most commonly used metric in SLAs and is often expressed using the "nines" notation: 99% (two nines), 99.9% (three nines), 99.99% (four nines), and 99.999% (five nines). Each additional nine dramatically reduces the allowable downtime.

Achieving high uptime requires a combination of redundant infrastructure, proactive monitoring, automated failover, well-rehearsed incident response processes, and continuous improvement through postmortems. Hyperping monitors your services from multiple global locations to detect downtime within seconds.

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Related Terms

Downtime
A period when a system or service is unavailable or not functioning correctly for its users.
Five Nines (99.999% Uptime)
A reliability standard allowing no more than 5 minutes and 15 seconds of downtime per year.
Availability
The proportion of time a system is functional and accessible, often expressed as a percentage.
SLA (Service Level Agreement)
A formal contract defining the expected level of service, including uptime guarantees, between a pro...
Uptime SLA
The specific uptime percentage guaranteed in a service level agreement, defining maximum allowable d...

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