A status page is a dedicated web page where a company communicates the real-time operational status of its services to customers, partners, and internal stakeholders. It typically shows which services are operational, degraded, or experiencing outages, along with a history of past incidents.
Status pages serve multiple purposes: they reduce support ticket volume by proactively informing users about known issues, they build trust through transparency, they provide a communication channel during incidents, and they document incident history for SLA reporting.
Modern status pages include real-time component status, incident timelines with updates, scheduled maintenance announcements, uptime history and metrics, and subscriber notifications via email, SMS, or webhook. Hyperping provides customizable status pages that automatically reflect your monitoring data and can be updated with incident notes during an outage.
