As someone tasked with handling the pitfalls and consequences of unwanted downtime, it can be difficult to keep up to date with the latest software developments working to address these undesirable yet inevitable situations.
And yet, whilst recognizing this fact is a necessary condition of overcoming such challenges, it is not in itself sufficient to meet the task.
Consequently, we are here to furnish you with all the information you need about the latest and best status page software solutions and to show why Hyperping should be at the front of the queue.
Let’s get started!
What Is a Status Page Software?
A status page provides information about the operational status of a software service or application to end users.
Status pages will typically display real-time (or near-real-time) information about the availability and performance of websites or different software programs and any ongoing incidents or outages they may be experiencing.
Why Are Status Pages important?
Honestly, there are a million reasons to have a status page nowadays. But here are some of the most compelling:
They Put You in Control
A good status page will enhance your software monitoring and reporting processes.
The right tool for managing uptime performance should provide you with a broad range of features, including incident insights & management, notifications and alerts, SSL monitoring, and customizable HTTP requests to give you total control of uptime performance.
They Help Manage Customer Expectations
Providing customers with complete transparency into issues and responses by using a status page helps an organization build trust with its end-users.
It gives the user greater autonomy in the business/client relationship by empowering them to identify and determine their response to any given situation. It also raises their perception of the business by being forthcoming and honest about issues that could or will impact the end user.
They Reduce Lost Revenue
Roughly 43% of businesses report a loss of data following an outage. What happens if the data you lose is critical—say, all of your customer information? Just how costly might that sort of incident be for your business?
Software and application monitoring and reporting tools prevent these sorts of catastrophic incidents from occurring in the first place by arming you with the tools needed to fix errors or pre-empt their impact on users in real-time.
Criteria to Consider When Choosing a Status Page Software
User-friendliness
Having a highly user-friendly status page is of paramount importance.
Remember that the vast majority of users, be they internal teams or end-user clients, are going to be ordinary Joe/Jane Schmoes without a day’s coding or development learning in their entire lives.
It should be easy to understand and navigate the tool intuitively. If your status page software is too complex for a novice to pick up in a short matter of time, it isn’t going to be fit for purpose.
Scalability
As your business grows, so must your tech stack and networking solutions.
To meet the challenges of growth, you must select a monitoring and reporting tool that can scale with your business to accommodate both a larger user base and a broader and more varied IT infrastructure. This includes how well the status page integrates with all the popular tools, apps, and platforms.
Pricing
Many status page software solutions come with a free version in addition to different paid-for licensing models, and most providers will have different license fees for their varying levels of service.
First, you need to confirm the functionality you require from a status page. Once you know this, you can spend time identifying which providers can facilitate your needs at a price point within your budget.
4 Best Status Page Software
- Hyperping: Best for startups, SMBs, and web agencies
- Cronitor: Best for large enterprises
- Oh Dear: Best cost-effective solution
- Statuspage.io: Best free plan
1. Hyperping
Hyperping provides uptime monitoring for websites and APIs.
What distinguishes Hyperping from other monitoring tools is that, with Hyperping, you get a status page with built-in monitoring. With other providers, you get a status page or you get a monitoring tool. Hyperping combines both under one slick platform.
Features
- Built-In Monitoring: Status pages come with an in-built monitoring suite of tools to allow for real-time insights and responses.
- Alerts & Notifications: Publish updates about incidents or scheduled maintenance windows, and send notifications to your status page subscribers.
- Share Incident Updates: Stay on top of all incidents and keep your users and subscribers up to date with automated incident updates.
Pricing
Hyperping has a free-to-use version that allows for 5 monitors and one status page. It’s great to get a feel for how the tool works, but will likely be insufficient for most businesses.
There are four paid licensing options.
Hobby is $14/month and offers up to 15 monitors, 1 status page, and 1 browser check.
Next up is Startup at $29/month, for which you get 50 monitors, 1 status page, 3 browser checks, and 1 teammate.
Pro costs $89/month—offering 100 monitors, unlimited status pages, 10 browser checks, and 5 teammates. Finally, there’s Business for $199/month, which offers unlimited monitors, unlimited status pages, 25 browser checks, 15 teammates, and an infinite number of subscribers & incidents.
Pros & cons
Pros
- Incredibly easy to use
- In-built monitoring and status pages
- Real value for money
- Detailed incident history
Cons
- Relatively new tool
2. Cronitor
Cronitor is an application monitoring tool that was built to address the requirements of cron jobs (that’s dev-speak for scheduling tasks in the future). It has since evolved into a complete application monitoring platform for cron jobs, APIs, websites, and more.
Features
- Uptime Monitoring: Website and application monitoring from 12+ global locations with detailed performance analytics and instant downtime alerts.
- Instant Downtime Alerts: Stay on top of every issue with real-time notifications and alerts.
- Automated Reports: Keep your internal teams and your user base fully up to date with automated daily, weekly, and monthly reports.
Pricing
Cronitor’s free plan is called Hacker, which gives you 5 monitors and a basic status page.
The first paid-for licensing plan is in the Business package, in which you choose to pay per monitor ($2/month) or the number of users ($5/month).
Enterprise-level pricing is available on request.
Pros & cons
Pros
- Works for any size business
- Reliable
- Sharable incident links
Cons
- Not particularly intuitive or simple to use
- Business and Enterprise solutions can be costly
- Limited training and education for non-developers/coders.
3. Oh Dear
Oh Dear is a website monitoring platform that provides all the basic monitoring and reporting features one might require from such a platform without any unnecessary bells and whistles. It comes with customizable status pages, so companies can update and report to their customers as required.
Features
- Fully Customizable Status Pages: Create as many status pages as your heart desires and customize them to match your company brand or ongoing marketing campaign.
- Unlimited Status Pages: Create as many status pages as your heart desires. You can have one for each of your websites or have a single status page to cover them all.
- Intelligent Messaging: Bespoke messaging has never been easier than with Oh Dear’s intelligent messaging. Have every aspect of status communications fully automated, or keep some elements manual to do yourself.
Pricing
Oh Dear has no free version but does offer a free ten-day trial if users want to try it before they buy.
For the paid version, Oh Dear keeps it nice and simple, charging $17/month for up to 5 sites.
Pros & cons
Pros
- Alerts based on SSL certificate changes
- Unlimited status pages
- Easy-to-follow reporting
Cons
- Status page customization is limited
- Limited integrations
4. Statuspage
Statuspage from Atlassian acts as the communication arm of a company’s incident management function. With Statuspage, users are kept in the loop at every stage of the incident resolution process, providing them with the confidence and reassurance that they are using the right company.
Features
- Incident Management & Communication: Statuspage ensures customer visibility of ongoing issues including scheduled maintenance and postmortem reports once incidents have been resolved.
- Customization: With Statuspage, you can maintain consistent branding, including corporate logos and URLs, retain your styling throughout the entire tool, and have a uniform look across all devices.
- Notifications: Whilst some tools rely on the status page alone to communicate incidents with their customers, Statuspage goes one step further by proactively notifying all customers and end-users through multiple channels like email and SMS.
Pricing
Statuspage has five different pricing plans on top of its free-to-use version for public-facing status pages:
Free: 100 subscribers, 2 team members, and 2 metrics Hobby: 250 subscribers, 5 team members, and 5 metrics for $29/month Startup: 1000 subscribers, 10 team members, and 10 metrics for $99/month Business: 5000 subscribers, 25 team members, and 25 metrics for $399/month Enterprise: 25000 subscribers, 50 team members, and 50 metrics for $1,499/month
Pros & cons
Pros
- Broad flexibility to customer notifications
- Wide range of integrations with common channels like Slack and Twitter
- Strong automation features
Cons
- Some notifications have to be edited manually
- Branding customization is fairly limited
Simply Status Page Creation & Management With Hyperping
A good status page software solution will not only improve your uptime performance but can go a long way to building stronger relationships with your customers.
To be the best, a status page solution should have a user-friendly interface and useful features that cater to different user groups. It should also offer various notification, alert, and reporting options for timely updates and comprehensive information.
Hyperping is one such solution. By combining the classic status page with its own in-built reporting suite, everyone gets everything they need in one place.
Try Hyperping for free today and discover your next status page solutions.
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