Subscribers
Allow your status page visitors to subscribe via their preferred channels. They will be notified when you publish incident updates to your status page.
Notification channels
Suscribers is an optional feature. You can select none, or up to 4 different notification channels: email, Slack, Microsoft Teams, or SMS.
Slack
Subscribers can choose to receive notifications via a Slack channel.
When clicking on "Get updates via Slack", the user will be redirected to a Slack authentication page, and they will be invited to select which channel they want to receive notifiations to.
Microsoft Teams
Subscribers can receive notifications directly in their Microsoft Teams channels.
To set up Teams notifications, users need to:
- Go to Teams
- Create a new workflow by clicking "+ New flow"
- Select the "Post to a channel when a webhook request is received" template
- Create the flow and copy the provided webhook URL
- Paste the webhook URL in the subscription form
SMS
To enable SMS notifications, you will need to connect your own Twilio account. Read the docs here.
Manually add/import subscribers
You can manually add subscribers via your status page's settings, in the "Subscribers" tab. You can add up to 500 email addresses at once, with each address either on a new line or separated by commas. Only email subscribers can be added manually - Slack, Teams and SMS subscribers must subscribe through their respective channels.
If you have a large volume, do not hesitate to ask us via the chat or via email to help you import them.
Subscribe to specific updates
Users can choose to subscribe to updates for specific services on your status pages.
When you create an incident and select affected services, notifications will only be sent to subscribers of those specific services.
Delete subscribers
To delete subscribers:
- Select one or multiple subscribers using the checkboxes
- Click the Delete icon (trash can) in the top bar