POST/v2/outages/{outage_uuid}/escalate

Escalate an outage

Escalates an outage to specific users or to the next step in the escalation policy.

Request

Path Parameters

uuidstringrequired

The unique identifier of the outage to escalate

Example:"outage_abc123"

Bodyapplication/json

usersarray<object>optional

Array of users to escalate to with their notification methods. If not provided, escalates to the next step in the escalation policy.

User Object

uuidstringrequired

The user's UUID

methodsobjectrequired

Notification methods object with email, sms, and/or phone booleans

💡Auto Escalation

If users is not provided, the outage will be escalated to the next step in the associated escalation policy.

Response

Returns a success message confirming the escalation.

RequestcURL

curl -X POST https://api.hyperping.io/v2/outages/outage_abc123/escalate \
  -H "Authorization: Bearer ${API_TOKEN}" \
  -H "Content-Type: application/json" \
  -d '{
    "users": [
      {
        "uuid": "user_abc123",
        "methods": {
          "email": true,
          "sms": true,
          "phone": false
        }
      }
    ]
  }'

200 OKJSON

{
  "message": "Outage escalated successfully"
}

← Resolve incident Outages API →