How to create a maintenance window
Schedule a maintenance window to pause monitoring during planned work and keep your status page subscribers informed.
To follow this tutorial, you will need a Hyperping account, which you can create from the Hyperping new account registration page if you don't already have one.
To get started, head to your Hyperping dashboard in the Maintenance section, and click on Create Maintenance.
What maintenance windows do
A maintenance window impacts two key aspects of your monitoring:
- Monitor pausing: Selected monitors will stop pinging during the maintenance period, preventing false downtime alerts
- Status page communication: Maintenance notices are displayed on selected status pages with subscriber notifications
Flexible options: You can:
- Schedule maintenance for monitors only (without status page updates)
- Post maintenance notices without pausing any monitors
- Combine both monitor pausing and status page communication
Bulk/Repeat maintenance scheduling
You can schedule recurring maintenance windows (weekly, monthly, etc.) that automatically create multiple maintenance instances. This is perfect for regular maintenance schedules.
Basic maintenance setup
- Schedule the timing
Set your maintenance start and end times, including timezone considerations.
- Select affected components
Choose which monitors will be paused during maintenance.
- Choose status pages
Select which status pages will display the maintenance notice.
Flexible notification options
Choose how and when to notify your subscribers with three distinct options:
- Do not send notifications: Keep maintenance internal, visible on status pages but no subscriber alerts
- Send immediately when scheduled: Notify subscribers as soon as the maintenance is created
- Send X minutes before maintenance starts: Customize advance notice timing (15 minutes to several days ahead)
The interface shows exactly how many subscribers will be notified, with a breakdown by channel type (Email, Slack, Teams, etc.), giving you complete visibility before sending.
Professional communication with rich text
Maintenance descriptions now support rich text formatting for clear, professional communication:
- Bold and italic text for emphasis
- Hyperlinks to reference external resources or documentation
- Clean formatting that makes maintenance notices easy to read
API Integration
Need to automate maintenance window creation? Use our comprehensive API with support for all features including flexible notifications, rich text formatting, and bulk operations.
View the Maintenance API reference →